Terms & Conditions – DASA Hospitality Pvt. Ltd.

We truly value your trust in working with us. At DASA Hospitality, our commitment is to deliver measurable growth and long-term success for your hotel. With your support and cooperation, we ensure smooth operations and incredible results.

Please read our terms carefully. If you have not opted for a particular service mentioned below, that point will not apply to your property.

Important Terms

1. Rates & Taxes

   • All quoted rates are exclusive of applicable taxes.

2. Service Commencement

   • Services will commence only after receiving the setup fees, signed agreement, NOC, and necessary property documents.

3. Google Ads (If Opted)

   • We offer two models for running Google Ads:
     a) DASA Hospitality invests on behalf of the hotel and bills the hotel at the end of the month (including service fees).
     b) Hotel invests directly by adding funds in its own ad account (created on the hotel’s email ID). DASA Hospitality will then manage the campaigns.

   • Payments for services must be cleared within 15 days of invoice; failing which, services may be paused until dues are settled.

4. Commission Model (If Applicable)

   • Hotels must provide genuine, real-time inventory. No OTA should be marked as “sold out” unless the property is fully booked.

5. Minimum Lock-In

   • A minimum 3-month lock-in period applies, with a 1-month notice for termination.

   • If a hotel discontinues before 3 months, it must pay the balance amount equivalent to the 3-month period.

6. Credentials & Handover

   • All OTA credentials, GMB access, and other handovers will be shared only once the Final Settlement (FNF) is completed.

   • OTA payments will always be credited directly to the hotel’s account.

7. Access Requirements

   • For existing properties, we require admin access to GMB, OTA, and digital platforms to begin work.

8. Liability

   • DASA Hospitality is not liable in case of non-payment or insolvency of any OTA.

9. Service Renewal & Price Revision

   • Pricing is valid for 1 year. After that, services will be automatically renewed with up to 20% increase, subject to mutual discussion.

10. Hotel Visits / Training

    • If hotel requests on-site visits for training or ideation, travel within city limits will be billed. For visits outside the city, travel + accommodation + meals will be charged additionally.

11. Additional Services

    • Any extra services requested will be quoted separately and executed only upon hotel approval.

12. Website & Hosting (If Opted)

    • If hosting/domain is managed by DASA Hospitality, we will maintain it and bill accordingly.

    • If hosted by a third party, DASA Hospitality will not be responsible for downtime.

13. Termination

    • In case either party decides to discontinue, all pending invoices must be cleared. DASA Hospitality will hand over all digital and OTA assets once settlements are complete.

    • All content posted on OTAs, websites, and social media belongs to the hotel.

14. Setup & Monthly Fees

    • Setup fees are one-time charges and separate from monthly management fees. Monthly billing starts from Day 1 of agreement.

15. Marketing Initiatives

    • DASA Hospitality may recommend innovative marketing campaigns, sponsorships, or ad activities to enhance brand presence. Participation is encouraged but not mandatory.

16. Feedback & Concerns

    • We welcome feedback at all times. If your hotel faces any issues or dissatisfaction, please share it with our team so we can resolve it promptly.